Secure Q&A Agent for Company Internal Policy

Build an AI-powered assistant that gives employees instant access to accurate policy information while maintaining compliance and reducing HR workload.

Book a Demo

Create a Q&A agent for our company's internal policies. When employees ask questions, first validate if it's a policy-related query. Categorize the question and search our approved policy documents. For benefit or leave questions, check the employee's specific entitlements in our HR system. Generate answers using only approved policy content, verify compliance, and maintain a complete audit trail. Escalate complex questions to HR team members.

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Jinba's Secure Policy Q&A Solution

Workflow diagram

Jinba's SOC II compliant platform enables enterprises to build secure, intelligent Q&A agents that provide employees with instant access to accurate internal policy information. With Jinba Flow's visual workflow editor and Jinba App's controlled execution environment, HR and compliance teams can ensure consistent policy guidance while reducing repetitive inquiries and maintaining comprehensive audit trails.

  • Create policy Q&A workflows using natural language prompts and refine in an intuitive visual editor without coding
  • Configure intelligent routing to handle different policy categories like benefits, leave, conduct, and security policies
  • Validate responses against approved policy documents and enrich with employee-specific context from HR systems
  • Maintain comprehensive audit logs of all policy inquiries and responses for compliance and continuous improvement

How to Build Your Policy Q&A Agent with Jinba

Jinba
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1
Build in Jinba Flow

Describe your policy Q&A needs in natural language. Jinba generates the workflow connecting to your policy documents, then you refine it in a visual flowchart.

test_runner.log
Running workflow test...
Input validation 12ms
Fetch from Sheets API 847ms
Process 24 rows 156ms
Send to #sales 203ms
PASS All steps completed 1.22s
Output preview:
"sent": true, "channel": "#sales"
2
Deploy securely (API / batch / MCP)

Publish your policy Q&A agent as an API or MCP server for immediate company-wide access, with enterprise-grade security controls and audit logging.

3
Run in Jinba App (guardrailed UI)

Employees interact with the policy Q&A agent through Jinba App's chat interface, getting instant answers to policy questions from approved sources only.

Enterprise Ready

Control, security, and support for large organizations.

On-Prem
Jinba
Private

On-premises or private cloud hosting

Run Jinba in your own environment with full data control.

Team Permissions
128 Active
Sarah Chen
Sarah Chen Engineering Lead
Workflows
Michael Ross
Michael Ross Product Manager
Analytics
Guest User
Guest User External Auditor
Admin Access
SSO Enforced
Updated 2m ago

Advanced access control

Role-based permissions and SSO integration.

audit_stream.log
1
[200] 09:14:22 GET /api/v1/health_check
2
[INFO] 09:14:23 Worker node_04 connected
3
[AUTH] 09:15:01 User admin@corp verified
4
[AUDIT] 09:15:02 Role assignment update
5
// Syncing to edge...
6
[200] 09:15:08 Config updated

Audit logging

Complete compliance and security oversight tracking.

User
Marketing
RESTRICTED
HR
ALLOWED
Screening
Automation

Organization management

Spaces, roles, and approvals for your team.

OpenAI
Gmail
Slack
HubSpot
Salesforce
Notion
Linear
GitHub
Teams
Dropbox
OpenAI
Gmail
Slack
HubSpot
Salesforce
Notion
Linear
GitHub
Teams
Dropbox

Pre-built & custom integrations

100+ pre-built integrations plus custom connectors for your internal systems.

Alice
Alice 10:42 AM
We need a connector for our internal CRM. Is this possible?
James
James 10:43 AM
Sure! Can you share the API spec?
Alice
crm_api_spec.pdf
James
Got it. I'll have the connector ready by tomorrow.
James
James Next day
Connector is live!
Alice
Thank you!

Dedicated Engineer Support

Work side-by-side with our engineers to remove blockers and accelerate your workflow development.

AWS Bedrock Claude 3.5 Sonnet
Azure OpenAI GPT-4 Turbo
Meta Llama 3 Self-hosted 70B

Private model hosting

Use Bedrock, Azure AI, or your own models securely.

On-Prem
Jinba
Private

On-premises or private cloud hosting

Run Jinba in your own environment with full data control.

Team Permissions
128 Active
Sarah Chen
Sarah Chen Engineering Lead
Workflows
Michael Ross
Michael Ross Product Manager
Analytics
Guest User
Guest User External Auditor
Admin Access
SSO Enforced
Updated 2m ago

Advanced access control

Role-based permissions and SSO integration.

audit_stream.log
1
[200] 09:14:22 GET /api/v1/health_check
2
[INFO] 09:14:23 Worker node_04 connected
3
[AUTH] 09:15:01 User admin@corp verified
4
[AUDIT] 09:15:02 Role assignment update
5
// Syncing to edge...
6
[200] 09:15:08 Config updated

Audit logging

Complete compliance and security oversight tracking.

User
Marketing
RESTRICTED
HR
ALLOWED
Screening
Automation

Organization management

Spaces, roles, and approvals for your team.

OpenAI
Gmail
Slack
HubSpot
Salesforce
Notion
Linear
GitHub
Teams
Dropbox
OpenAI
Gmail
Slack
HubSpot
Salesforce
Notion
Linear
GitHub
Teams
Dropbox

Pre-built & custom integrations

100+ pre-built integrations plus custom connectors for your internal systems.

Alice
Alice 10:42 AM
We need a connector for our internal CRM. Is this possible?
James
James 10:43 AM
Sure! Can you share the API spec?
Alice
crm_api_spec.pdf
James
Got it. I'll have the connector ready by tomorrow.
James
James Next day
Connector is live!
Alice
Thank you!

Dedicated Engineer Support

Work side-by-side with our engineers to remove blockers and accelerate your workflow development.

AWS Bedrock Claude 3.5 Sonnet
Azure OpenAI GPT-4 Turbo
Meta Llama 3 Self-hosted 70B

Private model hosting

Use Bedrock, Azure AI, or your own models securely.

Build Your Secure Q&A Agent for Company Internal Policy

Transform your company's internal policies into an accessible, secure AI agent that ensures compliance while empowering employees with instant answers.

Book a Demo

Frequently Asked Questions

Everything you need to know about Jinba. Can't find the answer you're looking for? Reach out to our support team.

How does Jinba ensure policy information stays secure and compliant?

Jinba is SOC II compliant and designed with enterprise security in mind. The platform enables you to build Q&A agents that only access approved company documents, with comprehensive audit logging that tracks all interactions. You can deploy solutions on-premise or in private clouds with SSO and RBAC controls tailored for Fortune 500 security standards.

Can non-technical HR teams build a policy Q&A agent?

Absolutely. Jinba Flow's chat-to-flow generation lets you describe your policy Q&A needs in natural language, then automatically creates workflow drafts. The visual editor allows HR teams to refine these drafts without coding while maintaining sophisticated security and compliance guardrails.

How do employees interact with the policy Q&A agent?

Employees interact through Jinba App's user-friendly chat interface, asking questions about company policies in natural language. The system pulls answers only from approved policy documents, ensuring accuracy and compliance. When structured inputs are needed, the system generates appropriate forms automatically.

Can the Q&A agent connect to our existing HR systems?

Yes, Jinba connects with common business tools and internal systems through its integration capabilities. Your policy Q&A agent can access data from systems like Workday, ServiceNow, or internal databases to provide context-aware answers while maintaining security boundaries.

How does the system stay updated with policy changes?

Jinba workflows can be configured to regularly check for policy updates in your document management system. When policies change, the Q&A agent automatically incorporates the latest information, ensuring employees always receive current, accurate policy guidance.

What happens if the Q&A agent can't answer a question?

You can configure your workflow to include escalation paths when questions fall outside the agent's knowledge base. The system can route complex inquiries to appropriate HR team members while capturing these gaps to help improve the knowledge base over time.

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