How to Stop Shadow AI at Your Bank
Shadow AI in banking is not a policy problem — it is a replacement problem. Employees paste customer names, SSNs, and credit files into free ChatGPT and Gemini accounts because no approved alternative is faster than the workaround. This guide covers what shadow AI is, why banking faces sharper regulatory exposure than any other industry, which GLBA Safeguards Rule obligations it triggers, how detection tools locate existing exposure, and — the step most guidance skips — how to deploy a governed AI platform that employees will actually use instead of the banned tools.