Integrate Chatwork with Jinba

Connect Chatwork to your compliance workflows with enterprise-grade controls built for regulated industries. Give operations teams a governed channel to trigger KYC checks, document reviews, and compliance processes directly from Chatwork.

Book a Demo
  1. Request posted in Chatwork A message or task starts the workflow
  2. Classify and gather Identify the request, ask for what is missing
  3. Route by type Send to the team that owns the decision
  4. Approve in the room Reviewer decides without leaving Chatwork
  5. Log the decision Outcome recorded for audit

What you can do with Chatwork + Jinba

  • Trigger Workflows from Chatwork

    Let operations staff initiate KYC, contract review, or compliance workflows directly from Chatwork messages, with auto-generated input forms ensuring structured, auditable data capture at every step.

  • Where Your Data Goes

    Jinba Flow can run on-premise or in a private cloud, keeping workflow logic and run history in your environment, while Chatwork steps send and read messages through Chatwork's service.

  • Team-Wide Governance and RBAC

    Shared workflows triggered via Chatwork are governed by role-based permissions, SSO, and Active Directory integration, ensuring only authorized team members can invoke or view sensitive automation results.

  • Full Audit Logging for Compliance

    Every workflow execution triggered from Chatwork is captured in Jinba's audit log, providing complete traceability for regulatory review, internal audits, and compliance reporting across your operations teams.

How teams use it

KYC Document Intake via Chatwork

Allow compliance analysts to submit KYC document requests directly from Chatwork. Jinba routes the request through a deterministic, auditable workflow that validates, extracts, and logs document data without manual re-entry.

Contract Review Triggered from Chatwork

Operations and legal teams can initiate contract review workflows from a Chatwork message. Jinba processes the document through governed review steps and returns structured results, with a full audit trail maintained throughout.

Compliance Notifications and Reporting

Post structured compliance check results and workflow status updates back into Chatwork channels. Teams receive timely notifications while Jinba maintains the underlying audit log required by regulators.

Loan Review Process Coordination

Loan processors can kick off underwriting and loan review workflows from Chatwork, with Jinba managing document ingestion, deterministic rule checks, and status updates returned to the appropriate team channel.

Works well with

Microsoft SharePointMicrosoft 365

Automate document intake, extraction and routing

Microsoft TeamsMicrosoft 365

Manage channels and messages where teams work

Microsoft OneDriveMicrosoft 365

Pull files into flows and write results back

SlackCommunication

Start workflows from Slack and post results back

Google DriveProductivity

Import Drive files or pass them to a workflow by link

BoxProductivity

Manage files and folders in Box

Frequently Asked Questions

Everything you need to know about Jinba. Can't find the answer you're looking for? Reach out to our support team.

Does the Chatwork integration support on-premise deployment?

Jinba Flow can run on-premise or in a private cloud, keeping workflow logic and run history in your environment. Chatwork steps send and read messages through Chatwork's service, so they need outbound access and cannot run air-gapped.

Is my Chatwork data sent to a public AI model?

Only if a step you build sends it to one. Messages themselves go through Chatwork's service. For AI steps, you choose the model, including private model hosting through AWS Bedrock, Azure AI or a self-hosted model, where the data stays in your own cloud account or environment.

How does Jinba maintain audit logs for Chatwork-triggered workflows?

Every workflow execution initiated through Chatwork is recorded in Jinba's audit log, capturing who triggered the workflow, what inputs were provided, and what outputs were produced at each step. These logs are structured for regulatory review and internal audits, satisfying the auditability requirements common in banking, insurance, and other regulated industries.

Can we control which team members can trigger workflows from Chatwork?

Yes. Jinba enforces role-based access control (RBAC) and integrates with SSO and Active Directory. Workflows shared across the team are governed by permissions set in Jinba Flow, so only authorized users can invoke specific automations from Chatwork. This separates who can build workflows from who can run them, a key governance requirement for regulated operations teams.

What kinds of workflows can we run through the Chatwork integration?

Regulated enterprises commonly use the Chatwork integration to trigger KYC document intake, contract review, compliance checks, and loan review coordination. Jinba's deterministic workflow architecture (80% rule-based) ensures consistent, auditable outputs for these processes. Non-technical business users can invoke these workflows directly from Chatwork via auto-generated input forms, without needing access to the underlying workflow tooling.

Connect Chatwork to Your Compliance Workflows

Talk to our team about deploying a governed Chatwork integration, with Jinba Flow on-premise or in a private cloud.

Book a Demo