Internal Knowledge Base AI With Reviewed Answers
Give internal AI workflows company knowledge they can reference. Jinba Brain supplies validated records while custom workflows route missing facts to owners and require review before releasing an answer.
Build a workflow for bank operations support to handle answering staff questions about operating procedures using approved Jinba Brain procedure records and policy-owner references. Escalate questions with missing procedure steps or conflicting effective dates to the procedure owner before release. Check execution permissions before accessing sensitive inputs and require explicit reviewer approval before releasing a result. Log access outcomes, source references where permitted, validation checks, and reviewer decisions; never publish knowledge changes from this review workflow.
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Turn Staff Questions Into Controlled Knowledge Workflows
Staff need answers based on approved operating procedures, with a clear route when the knowledge is incomplete. Jinba Brain supplies linked company records. Build a Jinba Flow workflow to check supporting evidence, request owner review, and release an approved response. Jinba App provides chat and structured forms for running the workflow.
- Describe the answering staff questions about operating procedures workflow in Jinba Flow chat, then refine and test its visual flowchart.
- Escalate questions with missing procedure steps or conflicting effective dates to the procedure owner before release. Set explicit standard and exception review paths in the workflow.
- Validate procedure steps, effective dates, responsible teams, and source references and enrich them from connected, authoritative systems before review.
- Record validation and reviewer decisions in the workflow log, and let authorized staff run approved workflows through Jinba App.
Build Deploy and Run Your Governed Workflow
Work with bank operations support to define procedure steps, effective dates, responsible teams, and source references, authoritative sources, and reviewers. Describe the process in Jinba Flow, refine its visual flowchart, and test valid, conflicting, and missing-data cases. Brain schema definitions are agreed with your team; Flow is the workflow editor.
Deploy the workflow as an API, batch process, or MCP server in the agreed Jinba environment. Connect only approved sources and configure access controls and logging. For disconnected operation, use models and connections that remain inside the network boundary.
Authorized staff submit requests through Jinba App chat or generated forms. The workflow applies configured rules, routes evidence gaps to reviewers, and releases only approved results. Log held and denied outcomes too; proposed knowledge changes use a separate validation and approval process.
Enterprise Ready
Control, security, and support for large organizations.
Advanced access control
Role-based permissions and SSO integration.
Organization management
Spaces, roles, and approvals for your team.
Dedicated Engineer Support
Work side-by-side with our engineers to remove blockers and accelerate your workflow development.
On-premises or private cloud hosting
Run Jinba in your own environment with full data control.
Advanced access control
Role-based permissions and SSO integration.
Audit logging
Complete compliance and security oversight tracking.
Organization management
Spaces, roles, and approvals for your team.
Pre-built & custom integrations
100+ pre-built integrations plus custom connectors for your internal systems.
Dedicated Engineer Support
Work side-by-side with our engineers to remove blockers and accelerate your workflow development.
Private model hosting
Use Bedrock, Azure AI, or your own models securely.
Talk to Our Team
Discuss answering staff questions about operating procedures with Jinba. Contact sales to scope the sources, review rules, deployment requirements, and evaluation criteria for your department.
Frequently Asked Questions
Everything you need to know about Jinba. Can't find the answer you're looking for? Reach out to our support team.
Can staff ask questions without learning a workflow editor?
What happens when a procedure is missing?
How do teams build and run the workflow?
What validation and approvals are included?
What can our team trace during review?
Can we run Jinba on our infrastructure?
How should we start and measure success?
Build your governed workflow with Jinba
Talk to our team about your process, integrations, and deployment requirements.